Terms of Service

justbes Terms of Use

Effective: 07/01/2024

Last updated: 07/07/24

Welcome and thank you for visiting justbes and reviewing our Terms of Use (“Terms”)! These Terms govern your access and use of justbes LLC (“justbes,” “we,” “us” or “our”) products and services including any digital offerings provided via our website (justbes.com) and mobile applications, as well as our in-person programs and consumer products (collectively, the “Services”). We refer to our websites and mobile applications (each, an “App”) collectively as our “Digital Properties”. These Terms also govern your use of all information, documents, catalogs, communications, files, text, graphics, and audio/visual content (collectively, the “Materials”) made available to you by way of the Services whether by oral, visual, electronic, or other means. We have organized these Terms so that the paragraphs applicable to all products and services appear in the main section. Terms applicable only to a particular product or service appear in distinct sections that follow to make it easier to understand what applies to your specific interactions with us.

1. Acceptance of the Terms

PLEASE READ THESE TERMS BEFORE USING OUR SERVICES AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. BY USING ANY OF OUR SERVICES, VISITING ANY OF OUR DIGITAL PROPERTIES, OR ACCESSING IN ANY WAY ANY MATERIALS, YOU AGREE TO AND ARE BOUND BY THESE TERMS, OUR PRIVACY POLICY, AND ANY OTHER TERMS WHICH MAY APPLY TO YOU. IF YOU DO NOT AGREE TO THESE TERMS OR THE PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR SERVICE, DIGITAL PROPERTIES, OR MATERIALS.

We reserve the right to change these Terms at any time, without any prior notice to you. Any updates to these Terms will be posted or linked to from our Digital Properties, including at www.justbes.com, and will apply to you prospectively, so you should check back each time you use our Services so you are aware of any changes, as they are binding on you.

2. Medical and Therapeutic Disclaimer

We provide Materials for general informational purposes only, and these Materials are not intended or implied to serve as medical or therapeutic advice, diagnosis, or treatment. You should not use any Materials as a preventative health measure, gauge the state of your health, or to diagnose or treat any health issues, illnesses, or diseases. Justbes does not provide any medical or therapeutic advice. If you have or suspect you have a health or medical problem, you should consult with your physician or another qualified healthcare provider.

Justbes neither endorses nor is responsible for the accuracy and reliability of any products, services, events, opinions, advice, or statements made by anyone other than an authorized Justbes representative while acting in their official capacity.

3. User Registration and Account Protection

Account creation

While you can browse our websites without creating a user account (“Account”), the purchase of any Services as well as access to any Materials via our Apps requires you to have an Account. In creating an Account, you must provide us with accurate and complete registration information as prompted during the registration process, including your name, a valid email address which functions as your username, and a password of your choice, subject to certain requirements. Each Account registration is for a single user only. You may not misrepresent your identity or your affiliation with any person or organization and you may never use another user’s Account for any purpose whatsoever.

You may access the profile associated with your Account (“Profile”) from our Digital Properties when you are logged-in. When you access your Profile, you can edit certain information, including your email address and password, or associate additional information with your Profile. You can also contact us directly at justbesmain@gmail.com to edit your information. It is your responsibility to ensure your contact information is accurate and up to date. Your Profile may also enable you to manage other aspects of your Account, including the nature and frequency of communications we send to you, among others. The products and services you have purchased or otherwise have entitlements to may also be associated with your Account, and, in such cases, your Profile will provide you with such information along with links for convenient access to such products and services.

You may create or log-in to your Account through social media service functionality, such as Facebook Connect. If you associate your Account with another service in this manner, you expressly authorize Justbes and the relevant third party to share and store certain information about you, including personally identifiable information, depending on your account settings with such third party. Please note that you will be bound by the terms of use and privacy policies of any such third parties, in addition to our Terms and Privacy Policy.

Account protection

You are responsible for maintaining the security and confidentiality of your username and password and may not share your Account information with third parties or allow third parties to use your Account. If you believe an unauthorized person has obtained your password or accessed your Account, you must notify us immediately via email at justbesmain@gmail.com with “Unauthorized Use” in the subject line. We will not be liable for any loss that you may incur as a result of someone else using your password or Account, either with or without your knowledge or permission. However, you may be held liable for any losses we or another related party incur due to someone else using your Account.

Account termination

You may terminate your Account at any time by sending an e-mail to justbesmain@gmail.com with “Cancel Account” in the subject line. Please allow seven (7) days for termination to take effect. Following termination, we may delete any or all of the information associated with your Account, including your entitlements to access any Materials and other functionality, whether purchased by you or otherwise, and such entitlements will not be restored if you create a new Account. You have no recourse with regard to any information that we delete or functionality we remove upon Account termination, regardless of any value you may ascribe to such data or functionality. We further disclaim any value you may attribute to any of your data stored on our servers. Additionally, you will not receive any further communications from us unless and until you create a new Account or you otherwise request that we provide communications to you. Our rights under the Terms will survive any termination of your Account or cessation of your use of our Services.

4. User Generated Material

We may enable you and others to participate in in-person, telephonic, or online group lessons, meditations, workshops, and other sessions as well as in online groups, chat rooms, and message boards, some of which may be a required or optional component of certain product and service offerings. In connection with these forums, you may have the opportunity to share comments, perspectives, and other information with the Justbes community. Please note that some of these forums, including chat rooms and message boards, may remain publicly accessible indefinitely and may be accessible on non-Justbes websites. Other forums, including group lessons, meditations, and workshops, may be recorded and remain accessible to other participants in the session or the particular program to which the session relates. You may also share testimonials or reviews of our products and services or ideas and comments about ways to improve the Services for public display or for our private use. In connection with all of these activities, you are responsible for all content and activity that occurs under your Account or in your name (collectively, “User Generated Material”).

User Generated Material must not:

• Contain any material which is false, defamatory, libelous, obscene, harassing, threatening, discriminatory, bigoted, hateful, violent, vulgar, profane, pornographic, or otherwise offensive, inappropriate, damaging, disruptive, or harmful, as determined by us in our sole and absolute discretion;

• Violate our or any other person’s legal rights (including rights of publicity and privacy), contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or otherwise promote, advocate or assist any illegal activity or unlawful act;

• Create or threaten harm to any person or loss or damage to any property;

• Infringe any patent, trademark, trade secret, copyright, contract or other intellectual property or proprietary rights of us or any other person;

• Seek to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;

• Misrepresent your identity or affiliation with any person or organization, including Justbes;

• Seek to collect other users’ e-mail addresses and/or their usernames or passwords for Justbes or other services by electronic or other means for any purpose including to send unsolicited e-mail or other electronic communications;

• Seek to transmit chain letters, bulk or junk e-mail, whether automated or not, or interfere with, disrupt, or create an undue burden on Justbes or the networks or services connected to Justbes or install or attempt to install or promote spyware, malware, or other computer code on our or third parties’ computers or equipment; or

• Involve commercial activities such as contests, sweepstakes, and other sales promotions, barter, advertising, or offers of sale or purchase of goods and services regardless of whether such products or services are competitive to those offered by Justbes.

We do not claim ownership of User Generated Material. However, by posting or otherwise sharing User Generated Material, subject to any restrictions explicitly set forth herein, you irrevocably grant us and our assigns, agents, licensees, and other users a worldwide, non-exclusive, perpetual, irrevocable, transferable, royalty-free license to use, reproduce, share, transmit, print, publish, publicly display, exhibit, distribute, copy, modify, sublicense, translate, create derivative works of, publicly perform, and otherwise exploit your User Generated Material, in whole or in part, for any purpose, including promotional purposes, in all media formats now known or hereafter created, without further notice to you, and with or without attribution to you. We own all rights, title, and interests in any rights not expressly granted are reserved. Any use of the Services that is not expressly permitted by these Terms may be a breach of the Terms, and may violate copyright, trademark, and other laws.

You may create a plain text hyperlink to the pages of our Digital Properties provided that neither you nor the link portrays us or any of our Services in a false or disparaging manner or suggests sponsorship, affiliation, or endorsement by or with us. You may not use any of our trademarks as part of the link without our express written permission. We may revoke this permission at any time for any reason upon notice to you.

5. Accessing the Services

Minimum age

In order to accept these Terms and to access and use our Services you must be at least 18 years of age. Justbes Services are not intended for users under this age. You hereby affirmatively represent that (a) you are at least 18 years of age; (b) you have all the applicable rights and authority to grant Justbes the rights granted herein; and (c) you have read, understood, and agree to be bound by these Terms. If you do not meet these requirements, you may not use the Services.

Modification or suspension of the services and right to terminate your use of the Services

We reserve the right, subject to these Terms, to change, suspend, or discontinue any aspect of the Services, in our sole and absolute discretion and without notice or liability, including by adding or eliminating certain features, removing access to any Materials, or discontinuing any of our offerings entirely. Any description of the features of products or services offered by Justbes shall not be considered to be a representation by Justbes that such features will always be included in such products and services.

We also reserve the right, subject to the Terms, to terminate or suspend your Account or restrict access to some or all of the Services, for all users or only for you, without notice or liability. Accordingly, for any reason, and without notice, all or any part of the Services and Materials may become unavailable to you at any time and for any period. In the event we terminate your Account, we may delete any or all of the information associated with your Account. For more information on the availability of the Services and treatment of your information following Account termination, see the section entitled Account termination.

For the avoidance of doubt, we will not be liable if for any reason all or any part of the Services, Digital Properties, or Materials is unavailable at any time or for any period.

6. Prohibited Conduct

Unless expressly provided for herein or as agreed upon in a writing duly signed by us and you, you may not under any circumstances:

• Reproduce, download, modify, translate, add to, distribute, transmit, share, publish, perform, display, disclose, archive, upload, broadcast, or sell, sublicense, index, or exploit any Materials in any medium without our prior express written permission, either directly or through the use of any device, software, Internet site, web-based service, or other means;

• Copy or print any Materials, whether licensed by us or otherwise, unless and to the extent it is for your own personal, non-commercial use, and you must retain all trademark, copyright, and other proprietary notices contained in and on any such Materials;

• Use the Materials in a manner that suggests an association with any of our products, services, or brands;

• Remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademarks, or other proprietary notices marked on any Materials or any digital rights management mechanism, device, or other content protection measures either directly or through other means;

• Mirror, frame, screen scrape, or deep link to any aspect of the Services or access any Materials through technology or means other than those provided or authorized by us;

• Access the Services via any automated system, including without limitation by “robots,” “spiders,” “offline readers,” etc., attack the Digital Properties via a denial-of-service attack or a distributed denial-of-service attack, or otherwise take any action that imposes, or may impose (as determined by us in our sole and absolute discretion) an unreasonable or disproportionately large load on our infrastructure, or attempt to interfere with the proper working of the Digital Properties in any other way.

• Knowingly or recklessly upload invalid data or introduce viruses, worms, Trojan horses, or other malware or software agents, whether harmful or not, or tamper with, impair, damage, attack, exploit, or penetrate the Justbes system or network, or otherwise attempt to interfere with or compromise the system integrity or security of Justbes or any connected networks, or take any action to impact the proper operation of the Services and any person’s or entity’s use or enjoyment thereof;

• Bypass the measures we may use to prevent or restrict access to or use of the Services including by hacking into secured or non-public areas, circumventing any fencing mechanisms, or otherwise;

• Use the Services to collect any personally identifiable information, including Account names and e-mail addresses, or use the Services for any commercial solicitation purposes, without express written permission from Justbes;

• Attempt to reverse engineer any aspect of the Services or attempt to derive the source code (including the tools, methods, processes, and infrastructure) that enables or underlies the Services, create any derivative works or materials of any kind using any Materials, whether or not you intend to give away the derivative materials free of charge, or otherwise build a business utilizing any aspect of the Services; or

• Use our Digital Properties to engage in any illegal activity or the planning of any illegal activity.

7. Intellectual Property Rights

Materials and non-commercial use

We grant you a non-exclusive, revocable, limited, royalty-free, non-transferable, non-sublicensable license to use the Services and the Materials subject to these Terms. Unless otherwise specified, the Services and the Materials are for your individual, personal, and non-commercial use. No other rights, assignment, licenses, or legal relationship of any nature, including but not limited to agency, partnership, joint-venture, employer-employee, franchisor-franchisee, or otherwise, either express or implied, are created through your use of the Services unless expressly reserved in these Terms.

We or our affiliates own, control, or license the Materials available via the Services, and the Materials are protected from unauthorized use, copying, and dissemination by U.S. and international intellectual property laws. No right, title, or interest in or to the Services or any Materials is transferred to you, and all rights not expressly granted are reserved. Any use of the Services that is not expressly permitted by these Terms may be a breach of the Terms, and may violate copyright, trademark, and other laws.

DMCA copyright policy and Copyright Agent

We respect the intellectual property rights of others and expect our users to do the same. We may remove User Generated Material that in our sole discretion appears to infringe the copyrights of others. In addition, in our sole and absolute discretion, we may terminate Accounts of users who infringe the copyrights of others. If you believe that we or another user has infringed your copyrights, please notify our Copyright Agent, and provide the following information: (a) a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright; (b) an identification of the copyright claimed to have been infringed; (c) a detailed description of the material that you claim is infringing, so that we may locate it, including the URL where the infringing material appears; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the allegedly infringing use is not authorized by the copyright’s owner, its agent, or the law; and, (f) a statement by you, made under penalty of perjury, that the foregoing information is accurate and that you are authorized to act on behalf of the owner of the copyrights involved. We will process each notice of alleged infringement that we receive and will take appropriate action in accordance with applicable intellectual property laws.

Our Copyright Agent can be reached via email at support@justbes.com or by mail at:

Attention: Copyright Agent

Justbes LLC

[Your Address]

Trademarks

Justbes’s name, marks, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Justbes or its affiliates or licensors. You must not use such marks without the prior written permission of Justbes. All other names, logos, product and service names, designs, and slogans on the Digital Properties are the trademarks of their respective owners.

8. Privacy Policy

By accessing or using our Services, you consent to the collection and use of your information, including personally identifiable information, in accordance with our Privacy Policy. For more information, please read our Privacy Policy, which is incorporated by reference into these Terms.

9. Third Party Websites

Our Digital Properties may contain links to non-Justbes websites on the Internet. Any such links to non-Justbes websites have been provided solely as a convenience. You may also encounter our Materials or advertisements for our Services on non-Justbes sites, including social media sites. We do not control or endorse these non-Justbes websites, nor review or approve the content that appears on such websites and expressly disclaim responsibility and liability therefor. You acknowledge and agree that we will not be held responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the links, any of your activities or interactions with elements of such non-Justbes websites outside of our control, or for the content, goods, or services available on or through such non-Justbes websites.

Additionally, you may choose to share information about your activities in connection with our Services with users of other services, including social media services, via tools we provide you with access to or otherwise. Please note that we are not responsible for any content you share in this manner.

Please consult the Privacy Policies and Terms of Use for any non-Justbes websites we link to or on which our Materials or advertisements appear as well as any services by way of which you share information relating to your activities in connection with our Services for more information about how such websites and services govern your activities and use your information.

10. Disclaimer of Warranties

WE PROVIDE THE SITE ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS TO THE FULLEST EXTENT PERMISSIBLE BY LAW. JUSTBES DOES NOT REPRESENT OR WARRANT OR ENDORSE, EXPRESSLY OR IMPLICITLY, THAT THE SERVICES AND DIGITAL PROPERTIES: (I) ARE RELIABLE OR WILL BE UNINTERRUPTED, (II) WILL BE FREE OF DEFECTS OR ERRORS, (III) WILL OPERATE IN THE CONFIGURATION OR WITH OTHER HARDWARE OR SOFTWARE YOU USE, (IV) WILL BE SECURE AND FREE FROM ANY HARMFUL COMPONENTS, SUCH AS VIRUSES OR OTHER MALWARE, OR (V) WILL CONTAIN MATERIALS THAT ARE ACCURATE, COMPLETE, CORRECT, ADEQUATE, USEFUL, TIMELY OR RELIABLE.

JUSTBES MAKES NO WARRANTIES OF ANY KIND OTHER THAN AS EXPRESSLY SET FORTH HEREIN AND YOUR USE AND ACCESS OF THE SERVICES, MATERIALS, AND DIGITAL PROPERTIES IS ENTIRELY AT YOUR OWN RISK. JUSTBES EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SERVICES, MATERIALS, AND DIGITAL PROPERTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY PURPOSE, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, COMPATIBILITY, SECURITY, AND ACCURACY, AND ALL WARRANTIES THAT MAY ARISE FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN STATES AND JURISDICTIONS IN WHICH THE EXCLUSION OF WARRANTY IS PROHIBITED, SUCH EXCLUSIONS SHALL ONLY APPLY TO THE EXTENT PERMITTED. JUSTBES DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY INFORMATION, PRODUCT, OR SERVICE PROVIDED, ADVERTISED, OR OFFERED BY A THIRD-PARTY VIA JUSTBES OR ANY LINKED OR OTHER THIRD-PARTY PROPERTY.

11. Disclaimer of Liability and Indemnification

Under no circumstances will Justbes be liable to you or to any third party for any consequential, incidental, indirect, punitive, or special damages (including damages relating to lost profits, lost data, or loss of goodwill) or for any other loss, damages, or injury of any kind that are directly or indirectly related to the Services, your access or use of the Digital Properties or Materials, any User Generated Material, your data, your Account or the information contained therein, any errors or omissions or any damage to any user’s computer, hardware, software, wireless devices, or technology, even if foreseeable or even if Justbes has been advised of or should have known of the possibility of such damages, whether in an action of contract, negligence, strict liability, or tort. In no event will Justbes be liable to you or anyone else for loss, damage, or injury relating to any third-party providing you with services. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. In no event will Justbes’s total liability to you for all damages, loss, or causes of action, if any, exceed the amount you have paid to Justbes for the product or service giving rise to the claim.

The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.

You shall indemnify, defend, and hold harmless Justbes and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, service providers, employees, and representatives (the “Indemnified Parties”) from and against any and all claims, demands, causes of action, losses, expenses, damages, and/or liabilities, including reasonable attorney’s fees and court costs, incurred by the Indemnified Parties in any way related to your (a) acts and/or omissions on or off the Digital Properties or while otherwise using or accessing our Services; (b) violation of any rights of another party, including without limitation any alleged infringement of intellectual property or other right of any person or entity relating to the Digital Properties, Services, or User Generated Material; (c) breach of these Terms; (d) disputes with or between other users; (e) use and/or misuse of the Digital Properties or Materials; (f) violation of any applicable law or regulation; (g) submitting inaccurate, untimely, incomplete, or misleading User Generated Material; (h) misstatements and/or misrepresentations; or (i) contracts or arrangements made or provided based on any Materials provided via the Services. You must cooperate as requested by Justbes in the defense of such claims. Justbes reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by, and you shall not, in any event, settle any claim or matter on behalf of Justbes without the written consent of Justbes. This indemnification obligation shall survive the cessation of your use of the Services.

If applicable, you hereby waive California Civil Code Section 1542 in connection with the foregoing, which states: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

12. Dispute Resolution/Mediation/No Class Relief

If any controversy, allegation, or claim arises out of or relates to the Services, Materials, your access or use of the Digital Properties, or these Terms, then you and we agree to send a written notice to the other providing a reasonable description of the dispute, along with a proposed resolution thereto. If we do not have a current physical or email address for you, then we have no obligation under this section. Your notice to us must be sent to us at our contact details below. For a period of sixty (60) days from the date of receipt of notice from the other party, we will engage in a dialogue with you in order to attempt to resolve the dispute though nothing will require either of us to resolve the dispute on terms with respect to which either you or we, in each of our sole discretion, are not comfortable. If you have any concerns or objections regarding any financial charges, you agree not to cancel or reject any credit card or third-party payment processing charges until and unless you have made a reasonable attempt at resolving the matter directly with us.

All disputes arising out of or relating the Services, Materials, your access or use of the Digital Properties, or these Terms that remain unresolved following the dialogue described above will be exclusively resolved under confidential binding arbitration held in [Your County], [Your State] in accordance with the applicable Rules of the American Arbitration Association. The arbitrator’s award will be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, disputes will be mediated only on an individual basis and will not be consolidated with any other proceedings that involve any claim or controversy of any other party, whether through class arbitration proceedings or otherwise. But if, for any reason, any court with competent jurisdiction or any mediator selected pursuant to this section holds that this restriction is unconscionable or unenforceable, then our agreement to mediate in this section will not apply and the dispute must be brought exclusively in court pursuant to the following paragraph.

Except to the extent that mediation is required, any action or proceeding relating to any dispute may only be instituted in federal court in [Your County], [Your State]. Accordingly, you and we consent to the exclusive personal jurisdiction and venue of such courts for such matters.

Notwithstanding the foregoing, we will have the right to seek injunctive or other equitable relief in state or federal court located in [Your County], [Your State] to enforce these Terms or to prevent an infringement of a third party’s rights. In the event equitable relief is sought, each party hereby irrevocably submits to the personal jurisdiction of such court. To the fullest extent permitted by applicable law, any cause of action you may have with respect to your use of the Services or access or use of the Digital Properties must be commenced within one year after the claim or cause of action arises.

13. General Consent to Electronic Communications

You consent to receive communications from us whether required by law or otherwise, either by e-mail (if you have provided us with your e-mail address), by any other form of communication you have consented to in your Account settings, or by notice posted on www.justbes.com as determined by us in our sole discretion. You agree that any requirement that a notice, disclosure, agreement, or other communication be sent to you by us in writing is satisfied by such electronic communication. We are not responsible for any automatic filtering you or your network provider may apply to communications we send to an e-mail address or other location that you provide to us.

Specific reasons we may contact you

We may send the following communications to you via e-mail, push notification or by another messaging platform:

• Suggestions regarding, or information about, Services or Materials we believe would be of interest to you

• Statistics about your activity and messages intended to reinforce certain activities and behaviors we reasonably believe you want to continue or otherwise pursue

• Newsletters, if you have requested to receive them

• Ad hoc offers and promotions, including on behalf of third parties

You can opt out of receiving any e-mail communications from us (or reinstate receipt) by clicking the “unsubscribe” link included at the bottom of any e-mail we send you or, if you have an Account, by updating your Account settings.

At any time, you can manage our ability to send you push notifications by turning off the notification settings in the relevant mobile application or in the device settings of your mobile device. If you choose not to receive push notifications, you may still receive in-app notifications.

Notwithstanding your indicated email marketing preferences, we may send you administrative emails regarding Justbes, including, for example, order confirmations or information about Services you have purchased as well as notices of updates to the Privacy Policy or these Terms if we choose to provide such notices to you in this manner. We may also contact you via e-mail to respond to a question, comment, or other communication that you may have initiated with us, including but not limited to questions related to the Privacy Policy or these Terms, any User Generated Material you provide or in relation to customer service issues.

Mobile Message Service Terms and Conditions

The Justbes mobile message service (the “Service”) is operated by Justbes LLC (“Justbes LLC,” “we,” or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Justbes LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Justbes LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Justbes LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to [Your Shortcode] or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Justbes LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to [Your Shortcode] or email support@justbes.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

14. Refund Policy

Our refund policy varies depending on the product or service purchased. Please see Product and Service Specific Terms for more details.

Refunds can only be made via the same payment method used to make your initial purchase. Refunds made to expired or cancelled cards are handled by your card issuer. In the event you have a replacement card with the same issuer, the refund should arrive on the account of your new credit card, even though the number is different. If no replacement card exists, you should contact the issuer to ensure delivery of the refund to you by alternative means.

15. Miscellaneous

Our failure to act with respect to a breach of the Terms by you or others does not constitute a waiver and will not limit our rights with respect to such breach or any subsequent breaches. The provisions of these Terms are intended to be severable. If for any reason any provision of these Terms is held invalid or unenforceable in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner and without affecting the remaining provisions hereof, which shall continue to be in full force and effect.

16. Governing Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the state of California, without regard to its conflicts of laws principles and specifically will not be governed by the United Nations Convention on contracts for the international sale of goods. You agree that jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to the Services, will be in Sacramento, CA, and you hereby consent and submit to the exclusive personal jurisdiction and venue in Sacramento, CA

17. Feedback

We welcome your suggestions for ways we can improve the Services, Materials, or our Digital Properties. Please feel free to submit comments and feedback by emailing us at support@justbes.com. Please note that any such communications received from you will be considered User Generated Material and will be treated as such in accordance with these Terms and may be used by us without restriction without any obligation, financial or otherwise, to you. See the section entitled User Generated Material for more information.

18. Contact Us

If you have any questions about these Terms, contact us via email at support@justbes.com

Product and Service Specific Terms

Online Courses

Online course return policy

Our online courses are generally offered on an evergreen basis at our website at justbes.com/online-courses. Once you purchase an online course, it may be accessed through your Account for one (1) month from your date of purchase. You may not download or otherwise provide third parties with access to any Materials provided via our online courses unless and solely to the extent otherwise set forth in the Materials. You may cancel your access to an online course and receive a full refund within seven (7) days of purchase by contacting us at support@justbes.com.

Physical Products

We may offer various Justbes-branded and third-party products for sale through our online store, at our events, or via third-party physical and online retail operations. The below information regarding our policies with respect to our physical products relates solely to sales through our online store and is expressly subject to any additional or conflicting policies and procedures provided at the point of sale or on any applicable purchase confirmation.

Product returns

All sales for physical products on justbes.com are final. No returns or exchanges will be accepted. If you believe you have received a damaged or defective product, please reach out to our customer excellence team at support@justbes.com. Damaged or defective items will be refunded the full purchase price if requested within 45 days of order placement.

Refund Policy

Our refund policy varies depending on the product or service purchased. Please see Product and Service Specific Terms for more details.

Refunds can only be made via the same payment method used to make your initial purchase. Refunds made to expired or canceled cards are handled by your card issuer. In the event you have a replacement card with the same issuer, the refund should arrive on the account of your new credit card, even though the number is different. If no replacement card exists, you should contact the issuer to ensure delivery of the refund to you by alternative means.

Governing Law and Jurisdiction

These Terms will be governed by and construed in accordance with the laws of the state of California, without regard to its conflicts of laws principles and specifically will not be governed by the United Nations Convention on contracts for the international sale of goods. You agree that jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to the Services, will be in Sacramento, California, and you hereby consent and submit to the exclusive personal jurisdiction and venue in Sacramento, CA.

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If you have any questions about these Terms, contact us via email at support@justbes.com

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